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Student facing policies and procedures

A table of students taking notes whilst discussing a project

The following policies and procedures apply to registered students at the University of Salford. Information for staff can now be found on the Staff Hub.

Policies, procedures and related documentation

Academic appeals

The Academic Appeals Procedure provides information about the process to follow if a student wishes to appeal against a decision reached by the Assessment Board or Postgraduate Research Award Board. Appeals must be submitted within 10 working days of the date on their results letter.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this procedure.

To make enquiries regarding this procedure please email academicappeals@salford.ac.uk.

Academic integrity and academic misconduct

The Academic Misconduct Procedure provides information about the types of activity which constitute academic misconduct and how such matters will be dealt with by the university.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this procedure.

Resources for staff including template letters, forms and additional guidance are available via the Staff Hub. 

To make enquiries regarding this procedure please email studentconduct@salford.ac.uk.

Accreditation of Prior Learning (APL)

Applicant and student criminal convictions

Assessment and feedback

Complaints

The Student Complaints Procedure applies to all registered students and outlines the process which should be used to raise a complaint about a service provided by the university and the process used when a complaint is received. Students are advised to read the Procedure in detail before submitting a complaint.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this procedure.

To make enquiries regarding this procedure please email complaints@salford.ac.uk.

Engagement, participation and attendance

The Student Engagement, Interruption and Withdrawal Policy outlines the university's approach to supporting the development of students, a key aspect of which involves student engagement and participation. If a student does not engage or participate, their registration may be at risk. The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this procedure. Students should contact su-advicecentre@salford.ac.uk.

Engagement policy for student route and Tier 4 visa holders

This policy is to be adhered to by the majority of Tier 4 students and student visa holders who are currently registered on a programme of study with the University of Salford. Tier 4 sponsored students and Student Visa holders would fall under the following categories:

  • Students who currently hold a Tier 4 or student visa;
  • Students who have made an application for Student leave within the UK using a Confirmation of Acceptance for Studies (CAS) number from the University of Salford and a decision on the application is outstanding;
  • Students who have made an application for Tier 4 or student leave within the UK using a CAS number from the University of Salford, have had their application refused and are currently undergoing an administrative review;
  • Students who have made an application for Tier 4 or student leave within the UK using a CAS number from the University of Salford, have had their application refused and are currently undergoing an appeal.

Student misconduct

The Student Misconduct Procedure outlines what types of activity constitutes student misconduct and how such matters will be dealt with by the University. The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this procedure.

Related documents:

Resources for staff including template letters, forms and additional guidance are available via the Staff Hub.

To make enquiries regarding this procedure please email studentconduct@salford.ac.uk.

Fitness to practise

The Fitness to Practise Procedure relates to misconduct and/or professional unsuitability of students on programmes leading to professions regulated by Professional, Statutory and Regulatory Bodies (PSRBs), for example the Nursing and Midwifery Council (NMC), or the Health and Care Professions Council (HCPC). It provides information on activity that might constitute professional misconduct and/or professional unsuitability, and how such matters will be dealt with by the university.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this procedure. Students should contact su-advicecentre@salford.ac.uk.

Related Documents:

Resources for staff including template letters, forms and additional guidance are available via the Staff Hub.

To make enquiries regarding this procedure please email studentconduct@salford.ac.uk.

Interruptions and withdrawals

The Student Engagement, Interruption and Withdrawal Policy outlines regulations regarding Interruptions and Withdrawals.  In the first instance, students are required to discuss their intention to either interrupt or withdraw with their Personal Tutor/Programme Leader.

Requests to interrupt or withdraw can be submitted online at the Student Self Service website.

Guidance for staff is available via the Staff Hub.

Personal mitigating circumstances

The Personal Mitigating Circumstances (PMC) Procedure outlines the regulations governing personal mitigating circumstances, the procedure for submission of personal mitigating circumstances and how such circumstances will be considered by Schools. PMC claims can be made online at the Student Self Service website.

The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this procedure.

Personalised Academic Support Policy

Pregnancy, maternity, new parenthood and adoption

Recommended support strategy appeals

Risk, review and response

Safeguarding Policy

Students with caring responsibility

Student Charter

Student Code of Conduct

Student support

Support to study

Teaching Session Behaviour Expectations

The Student Charter sets out what the university and its staff and students can expect from each other to provide you with a great experience as a Salford student. This includes a commitment from staff and students to treat fellow staff and students fairly and respectfully at all times.

Some students and staff have said they would find it helpful to have more detailed guidance about what standards and types of behaviour in teaching sessions the university expects. These guidelines are a supplement to the Student Charter, and as such, they have been jointly produced by the university and the University of Salford Students’ Union. They aim to help students and staff to agree together the behaviours that are expected in class to enable you to get the most out of your learning experience.

We recommend that lecturers and student representatives discuss these guidelines with students, adding or removing things from this list by agreement, which everyone then abides by.

To help us to learn effectively in class it would be great if we all...

  • Respect the dignity of all students and staff
  • Comply with any register or attendance monitoring
  • Arrive at our session in good time and are prepared for learning
  • Turn our mobile phone to silent mode before the session begins
  • Give the session our full attention and participate appropriately with all teaching activities
  • Take the nearest available seat as quickly and quietly as possible if we arrive within the first 15 minutes of the session
  • Check with the lecturer before making an audio or video recording of the lecture

It would be great if we didn’t…

  • Arrive more than 5 minutes late
  • Talk on a mobile phone during the session
  • Bring food or drink into the session other than bottled water (except for medical reasons)

The serious stuff…

The university takes the safety and wellbeing of all its students and staff very seriously. Disruptive and/or threatening behaviour and the harassment of students and/or staff are unacceptable, and action will be taken in such circumstances. This could lead to the Student Misconduct Procedure being invoked.

Office of the Independent Adjudicator (OIA)

If you have followed all stages of the university’s student procedures (e.g. Academic Appeals, Academic Misconduct, Complaints, Misconduct, Fitness to Practise, etc) and you are not satisfied with the outcome, the Office of the Independent Adjudicator (OIA) may be able to undertake an independent review of your case.  You will usually need a letter from the university which states that you have completed the university’s internal procedures.  You can find further information about the OIA's scheme.