Mystery Shopper

What do Mystery Shoppers do?

Mystery Shoppers are required to use the Library and then fill in a form providing feedback of their experience. The tasks covered are typical of what you would normally do in the Library, so Library staff wouldn't know that you were a Mystery Shopper. For example, you might be asked to:

• do some printing
• borrow a laptop
• find and book a study room
• find a book

We're also keen to know other general things, such as how helpful staff are, and how neat and tidy the Library is. We'll use the feedback Mystery Shoppers provide to help us improve our services.

Students will be paid £15 for each task they complete.

How to apply

1. Visit the Mystery Shoppers website and select ‘Become a Shopper’ to create an account. Fill in your details, then verify your email by following the link in your welcome email.

2. Once verified, it is ESSENTIAL that you enter ‘Salford Student’ in ‘Employer/Company Name’ field - you won’t be selected without this! To add this detail, go to ‘Contact Information’ in the ‘Profile’ section of the portal and look for the ‘Employer/Company Name’ field - enter ‘Salford Student’ and you are ready to start applying for Mystery Shopper jobs.

3. The Mystery Shopper jobs are listed in the ‘My Assignments/Find Assignments’ section. Look for ‘Clifford Whitworth Library’.