Whether you’re a new student, in your final year or somewhere in between, we’re here to support you on whatever level you need in ways that suit you. We’re here to make sure you’re able to enjoy your uni life to the best of your ability, no matter what your circumstances.
Personal support
askUS
Your one-stop shop for student enquiries, your specialist support service and your first port of call when you need to talk to someone.
Contact us if: you need help with anything and don’t know who is best to contact.
Disability Inclusion Service
We work to ensure you have fair and equal access to your education by putting in to place things like reasonable adjustments and inclusive and accessible teaching practices.
Contact us if: you live with a disability or have a learning difficulty.
Wellbeing and counselling
Your wellbeing is just as important as your marks. We help you take care of yourself and teach you different ways to manage your wellbeing and succeed in uni studies and uni life.
Contact us if: you want to talk things through or need tips for your wellbeing.
Accommodation
Need a place to live, some advice on private renting or what to expect with housemates? We can advise you on your accommodation queries.
Contact us if: you need accommodation advice.
Financial wellbeing
It’s never too late to learn how to manage your money. Our team can help you budget better, provide access to and advice on hardship funds and can help advise on Student Finance.
Contact us if: you’re having trouble with money and funding.
Specialist Inclusion Support
We look after a large range of students who may need a little extra support on their uni journey and we make sure you have equal access to education and uni life no matter what your circumstances.
Contact us if: you are care-experienced, a mature student, a carer, sanctuary seeking, under 18, estranged, LGBTQIA+, or study while looking after a family.
Faith
We offer unique spaces of group worship, private prayer, personal reflection, social activities, pastoral support and relaxation as well as a supportive context for the exploration of new ideas, philosophies, faith and cultures for people of all or no faiths.
Contact us if: you need some guidance or want to chat or socialise.
Report It
Bullying, harassment, sexual harassment, hate crime, discrimination and anything along these lines are never OK.
Contact us, if you want to report something concerning to do with a University staff member or student.
Safeguarding
We work to ensure our University is a safe place for our University community and we have an active duty to safeguard children, young people and vulnerable adults from harm.
Contact us if: you have a safeguarding concern.
Academic support
Library
Our library site is about so much more than books. We have a living library – that means that it is constantly changing with new resources almost every day – that’s a national and international resource. You can also access UniSkills and other academic support through the Library.
Academic skills
Our Library staff have an entire team dedicated to helping you improve your academic skills. Find workshops to improve your skills, engage with online resources you can view at your own pace, learn how to reference correctly, book a one-to-one appointment or try LinkedIn Learning, which is free for all students.
Digital IT
Our Digital IT team is responsible for all our IT systems at the uni including the campus network and WiFi, computers across campus, access to your network accounts and email, Office365, and IT security. You can contact the service desk for help through the Service Portal or visit the team in the Tech Bar on campus. Find out more about getting help from DIT.
Schools
Your school is the best place to get course- or module-specific advice. All details for your school, course and module leaders are listed on Blackboard, so that’s the easiest place to get advice. However, you also have School Progression Administrators (SPAs) who can help you navigate everything. To start, you can contact your school office in person, via the phone or on email.
