Situational Leadership in Healthcare
The Situational Leadership Theory by Dr. Paul Hersey and Kenneth Blanchard explains leadership dynamics in various circumstances. This model, defined in "The Situational Leader" by Dr. Hersey and "One-Minute Manager" by Blanchard, encompasses four core leadership styles:
•Telling: Emphasizing a concise and directive approach, leaders communicate explicit instructions and guidelines, setting clear expectations for the team.
•Selling: Employing a more conversational style, leaders advocate for their ideas, inviting team feedback and garnering consensus on the approach.
•Participating: Facilitating a more collaborative decision-making process, leaders encourage team members to contribute actively, taking on a more active and forward-thinking role.
•Delegating: Entrusting the team with substantial decision-making control, leaders empower members to take ownership and responsibility.
The effectiveness of these leadership styles is also influenced by the maturity levels of team members, categorised into four distinct phases:
M1: A phase marked by a lack of both knowledge and enthusiasm.
M2: Where the team shows enthusiasm but lacks knowledge.
M3: Characterized by a knowledgeable team lacking enthusiasm.
M4: The ideal phase, where the team possesses both knowledge and enthusiasm.
Strategically applying these leadership styles in tandem with the maturity levels, Hersey underscores the significance of situational leaders in fostering a collective vision. This emphasizes how this framework promotes a cohesive team dynamic and a positive working environment.
In the healthcare sector, leaders have many responsibilities and challenges to face, which is why the situational leadership model can work well in this industry.
The healthcare industry needs adaptable leadership styles, due to the nature of the industry and job role therefore the four core leadership styles can be used in different scenarios. For example, in a medical emergency, the telling style, would be appropriate to communicate quickly and with authority. However, in a strategic planning meeting, participating may work better.
In addition to this, patient-centred care is crucial and a leader in this instance needs to be able to adapt to the specific needs of each patient. The selling approach could work the best when dealing with a patients’ healthcare history and plan, as this allows the leader to converse with the team and patient to make the best decision.
In summary, situational leadership in the healthcare industry requires leaders who can adapt their styles based on the specific needs of patients, staff, and situations. By recognizing the diversity of situations within healthcare and employing the appropriate leadership style, situational leaders can effectively navigate the complexities of this sector while ensuring high-quality care and positive outcomes for patients.